Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kobe Ferguson

Kobe Ferguson

October 3, 2024

5  out of  5
rating by Kobe Ferguson
"If you need insurance, Josh Damron is your guy. Clear communication and straight forward. Honest man through and through and very reliable. Best service I’ve received in terms of insurance ever."
Profile photo of Brandy Gordon

Brandy Gordon

September 11, 2024

5  out of  5
rating by Brandy Gordon
"Highly recommend these guys! So patient and informative."
We responded:
"Thank you for your recommendation, Brandy! I’m glad to hear that you found our team patient and informative. We appreciate your feedback! -Shannon"
Profile photo of Haley Roberts

Haley Roberts

August 17, 2024

5  out of  5
rating by Haley Roberts
"Josh Damron with State Farm is very helpful and knowledgeable with everything going into insurance. He broke everything down and explained everything to me in detail."
We responded:
"Thanks for the feedback Haley! We’re glad to hear that you had a positive experience with our office. -Shannon"
Profile photo of Herb Speight

Herb Speight

August 14, 2024

5  out of  5
rating by Herb Speight
"Josh was extremely helpful and walked me through everything perfectly!"
We responded:
"Thank you for your feedback, Herb! I’m thrilled to hear that Josh was extremely helpful and guided you through everything perfectly. Providing clear and effective assistance is what we strive for, and it’s great to know Josh met your expectations. -Shannon"
Profile photo of Tabia Blair

Tabia Blair

May 14, 2024

5  out of  5
rating by Tabia Blair
"Speaking with Josh was great and very informative. Im very satisfied with the quote, I received other incentives to save money as well. Josh was certainly my saving grace from other companies that wanted to overcharge me. If you're not with State Farm, switch now to save money and receive great customer service. Glad to have Josh as my agent :)"
We responded:
"Thank you for your wonderful review, Tabia! We're thrilled to hear that your experience with Josh was both informative and financially beneficial. It's great to know that he could offer you a competitive quote and additional incentives that helped you save money. We appreciate your enthusiastic recommendation for others to switch to State Farm for great savings and service. Thank you for choosing us, and we look forward to continuing to serve you! -Shannon "
Profile photo of Duane Miller

Duane Miller

May 9, 2024

5  out of  5
rating by Duane Miller
"Was a pleasure speaking with Josh, he explained everything really well and most of all saved me a lot of money."
We responded:
"Thank you for your review, Duane! We're so pleased to hear that your conversation with Josh was not only informative but also financially beneficial. We appreciate the feedback that Josh explained everything clearly and helped save you money. -Shannon "
Profile photo of Keith Shelton

Keith Shelton

May 8, 2024

5  out of  5
rating by Keith Shelton
"My experience working with Angie and Shannon has been amazing. They were fantastic, and I would suggest them to everyone."
We responded:
"Thank you so much for your kind words, Keith! Angie and I are thrilled to hear that you had an amazing experience working with us. We strive to provide the best service possible, and your recommendation means the world to us. -Shannon "
Profile photo of Angie Derricott

Angie Derricott

April 25, 2024

5  out of  5
rating by Angie Derricott
"Krystal called me and did a great job talking to me about products offered at State Farm! Very polite and professional!!"
We responded:
"Thank you for the 5 stars, Angie! We’re so glad to have you as our Good Neighbor. - Shannon"
Profile photo of Samuel

Samuel

March 30, 2024

5  out of  5
rating by Samuel
"Josh was extremely helpful. He not only found me coverage at a great price. He also took the time to give me an in depth explanation and understanding of how car insurance works"
Profile photo of Patrick Wilson

Patrick Wilson

February 27, 2024

5  out of  5
rating by Patrick Wilson
"Wonderful service very professional"
Profile photo of Cj White

Cj White

February 27, 2024

5  out of  5
rating by Cj White
"SHANNON WAS AMAZING SHE EVEN STAYED LATE TO ASSIST ME WITH BE COMING A NEW CUSTOMER. I WISH THERE WERE MORE GOLD 🌟 BECAUSE SHANNON IS WORTH MORE THAN 5 🌟."
Profile photo of Emma Carter

Emma Carter

February 6, 2024

5  out of  5
rating by Emma Carter
"He was very knowledgeable and patient and kind, I would definitely recommend him to others. Thank you for making things easy for me."
Profile photo of the don 77

the don 77

January 16, 2024

5  out of  5
rating by the don 77
"So helpful and professional, thanks for everything"
We responded:
"Thank you for sharing your wonderful feedback with our State Farm team! We are happy you had a positive experience with our office. Please don’t hesitate to call or visit our office anytime; our team will gladly assist you! – Shannon"
Profile photo of Ta sha

Ta sha

December 26, 2023

5  out of  5
rating by Ta sha
"They are just the best."
We responded:
"Thank you so much for the fantastic 5-star review! We are thrilled you had a fantastic experience with our State Farm team. Please don’t hesitate to call or visit our office anytime. Our team is more than happy to assist you with your insurance needs! – Shannon"
Profile photo of John Trayer

John Trayer

December 20, 2023

5  out of  5
rating by John Trayer
"I was just shopping around for a new quote and Josh called me and was awesome! He got me a great quote and I am so happy. Thanks everyone!"
Profile photo of Alex Gulakos

Alex Gulakos

November 30, 2023

5  out of  5
rating by Alex Gulakos
"Worked with Adrian, he is the man! Super friendly and helpful and got me a great deal!"
Profile photo of Adrian Guevara

Adrian Guevara

November 20, 2023

5  out of  5
rating by Adrian Guevara
"Was looking to start a new quote and Josh helped me out. In a quick and thorough manner. Very happy now!"
Profile photo of Tatty Vanegas

Tatty Vanegas

November 17, 2023

5  out of  5
rating by Tatty Vanegas
"5 estrellas porque no puedo dar 10, Adrián fue muy amable a la hora de ayudarme a escoger la mejor póliza para mis autos. Gracias por la paciencia y toda la ayuda."
Profile photo of Sab K

Sab K

November 17, 2023

5  out of  5
rating by Sab K
"Adrian helped me and assisted me throughout the process, made it easy, answered questions, and was nice."
Profile photo of Tommy Taylor

Tommy Taylor

November 15, 2023

5  out of  5
rating by Tommy Taylor
"Adrian was 100 with the whole process couldn’t ask for a better experience with bundling my insurance"
Profile photo of Paula Keller

Paula Keller

November 12, 2023

5  out of  5
rating by Paula Keller
"I recently decided to shop around for a new insurance provider because of our current escalating home and auto insurance costs. In the process of attempting to do a few online estimates myself, I happened on State Farm insurance company. I was promptly and pleasantly contacted by Josh (of Shannon Howell State Farm) who offered assistance in the estimating process. Josh was so helpful in getting me the kind of quote I needed. He even re-quoted parts of the estimate for me until I was satisfied that I was getting an apples-to-apples comparison. One small example in particular is, he explained in detail the metrics used in the insurance industry to estimate the rebuilding costs of our home. Understanding this process definitely helped me to compare policies and make my decision. While I also received a very competitive quote from another company, I ultimately decided to go with Shannon Howell State Farm agency because of my experience with Josh's helpful manner. He made the process seamless, setting up phone meetings to suit my hectic schedule, and dutifully following up with me by phone. He was flexible, pleasant, and willing to work with me, even when I had to reschedule a last-minute meeting. It was clear to me that Josh was interested in having me as a customer and wanted to assist me in making my decision. I am more than impressed with his determination to find me the best policy and price, his friendliness and easy-going manner putting me completely at ease, and his perseverance and follow-through. I would highly recommend Josh at Shannon Howell State Farm Insurance Agency to anyone looking to receive stellar customer service and a professional, courteous, and friendly attitude."
Profile photo of Clara Johnson

Clara Johnson

November 1, 2023

5  out of  5
rating by Clara Johnson
"I was looking online for car insurance coverage and got a call from a wonder agent called JOSH he was so helpful and answered all my questions and concerns with no problem gave me a great saving and renters insurance as well i would recommend calling them u will not be disappointed wonder customer service keep up the great work josh u deserve all the stars and more for what u have done for me"
We responded:
"Thank you, Clara, for the fantastic 5-star review! Our State Farm team is thrilled to see you had a wonderful experience with Josh. We sincerely appreciate your recommendation and are more than happy to assist you with your insurance needs. "
Profile photo of May Chen

May Chen

October 19, 2023

5  out of  5
rating by May Chen
"We just switched from Allstate to State farm. Josh was very helpful and patient. He is very good at explaining details to me and trying to customize policy suitable for me."
Profile photo of Marcellus Shands

Marcellus Shands

September 29, 2023

5  out of  5
rating by Marcellus Shands
"Excellent service great representation of the company"
We responded:
"Thank you for the glowing 5-star review, Marcellus! We are thrilled to hear about your excellent experience with our State Farm team. We’re happy to have you as our Good Neighbor! "
Profile photo of Safa Ahmed Elfaki

Safa Ahmed Elfaki

September 18, 2023

5  out of  5
rating by Safa Ahmed Elfaki
"Josh was fantastic at going over all the polices that I was interested in. He was informative and very kind. I wouldn’t go anywhere else. The customer service was phenomenal."
We responded:
"Safa, thank you for your positive review! We’re so happy Josh provided you with fantastic service. We appreciate you being a customer and we look forward to many years of assisting with your insurance needs! – Shannon "