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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Harmon

December 10, 2024

5  out of  5
rating by Nancy Harmon
"Josh was amazing to work with. His attention to detail was meticulous. I appreciate that he thought of everything that I could possibly need for my home insurance. I can highly recommend."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Josh provided such exceptional service and took care of all the details for your home insurance needs. Ensuring our customers feel confident and well-supported is always our top priority. Your recommendation means the world to us, and we truly appreciate the opportunity to assist you. If there’s anything else we can help with in the future, please don’t hesitate to reach out! "
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Natasha Smith

November 18, 2024

5  out of  5
rating by Natasha Smith
"Josh is the new Jake from State Farm! He was so kind and helped me get the exact coverage I needed. He asked questions to maximize my benefits which I greatly appreciate. He was very informative and explained everything along the way. I will refer everyone to Josh!"
We responded:
"Thank you for the kind words, Natasha! I am glad to hear Josh provided such a kind, informative, and personalized experience for you. It’s nice to know he helped you find the exact coverage you needed. Thank you for your recommendation—we’re lucky to have Josh on our team! -Shannon"
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E. Gordon

October 23, 2024

4  out of  5
rating by E. Gordon
"I had a highly satisfactory experience acquiring insurance coverage for my vehicles through State Farm. My dedicated account representative, Josh, demonstrated exceptional patience, attentiveness, and professionalism throughout the process. I am more than willing to recommend their services to my friends and family."
We responded:
"Thank you for your kind review! I am glad to hear that Josh provided exceptional service while helping you acquire insurance for your vehicles. Your satisfaction is our top priority, and we appreciate your recommendation to friends and family. We’re here to assist you with any of your insurance needs! -Shannon"
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Kobe Ferguson

October 3, 2024

5  out of  5
rating by Kobe Ferguson
"If you need insurance, Josh Damron is your guy. Clear communication and straight forward. Honest man through and through and very reliable. Best service I’ve received in terms of insurance ever."
We responded:
"Thank you for your kind review, Kobe! I am thrilled to hear that Josh provided you with clear, honest, and reliable service. It’s nice to know he made your insurance experience amazing. Never hesitate to reach out for help! -Shannon"
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Brandy Gordon

September 11, 2024

5  out of  5
rating by Brandy Gordon
"Highly recommend these guys! So patient and informative."
We responded:
"Thank you for your recommendation, Brandy! I’m glad to hear that you found our team patient and informative. We appreciate your feedback! -Shannon"
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Haley Roberts

August 17, 2024

5  out of  5
rating by Haley Roberts
"Josh Damron with State Farm is very helpful and knowledgeable with everything going into insurance. He broke everything down and explained everything to me in detail."
We responded:
"Thanks for the feedback Haley! We’re glad to hear that you had a positive experience with our office. -Shannon"
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Herb Speight

August 14, 2024

5  out of  5
rating by Herb Speight
"Josh was extremely helpful and walked me through everything perfectly!"
We responded:
"Thank you for your feedback, Herb! I’m thrilled to hear that Josh was extremely helpful and guided you through everything perfectly. Providing clear and effective assistance is what we strive for, and it’s great to know Josh met your expectations. -Shannon"
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Tabia Blair

May 14, 2024

5  out of  5
rating by Tabia Blair
"Speaking with Josh was great and very informative. Im very satisfied with the quote, I received other incentives to save money as well. Josh was certainly my saving grace from other companies that wanted to overcharge me. If you're not with State Farm, switch now to save money and receive great customer service. Glad to have Josh as my agent :)"
We responded:
"Thank you for your wonderful review, Tabia! We're thrilled to hear that your experience with Josh was both informative and financially beneficial. It's great to know that he could offer you a competitive quote and additional incentives that helped you save money. We appreciate your enthusiastic recommendation for others to switch to State Farm for great savings and service. Thank you for choosing us, and we look forward to continuing to serve you! -Shannon "
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Duane Miller

May 9, 2024

5  out of  5
rating by Duane Miller
"Was a pleasure speaking with Josh, he explained everything really well and most of all saved me a lot of money."
We responded:
"Thank you for your review, Duane! We're so pleased to hear that your conversation with Josh was not only informative but also financially beneficial. We appreciate the feedback that Josh explained everything clearly and helped save you money. -Shannon "
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Keith Shelton

May 8, 2024

5  out of  5
rating by Keith Shelton
"My experience working with Angie and Shannon has been amazing. They were fantastic, and I would suggest them to everyone."
We responded:
"Thank you so much for your kind words, Keith! Angie and I are thrilled to hear that you had an amazing experience working with us. We strive to provide the best service possible, and your recommendation means the world to us. -Shannon "
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Angie Derricott

April 25, 2024

5  out of  5
rating by Angie Derricott
"Krystal called me and did a great job talking to me about products offered at State Farm! Very polite and professional!!"
We responded:
"Thank you for the 5 stars, Angie! We’re so glad to have you as our Good Neighbor. - Shannon"
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Samuel

March 30, 2024

5  out of  5
rating by Samuel
"Josh was extremely helpful. He not only found me coverage at a great price. He also took the time to give me an in depth explanation and understanding of how car insurance works"
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Patrick Wilson

February 27, 2024

5  out of  5
rating by Patrick Wilson
"Wonderful service very professional"
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Cj White

February 27, 2024

5  out of  5
rating by Cj White
"SHANNON WAS AMAZING SHE EVEN STAYED LATE TO ASSIST ME WITH BE COMING A NEW CUSTOMER. I WISH THERE WERE MORE GOLD 🌟 BECAUSE SHANNON IS WORTH MORE THAN 5 🌟."
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Emma Carter

February 6, 2024

5  out of  5
rating by Emma Carter
"He was very knowledgeable and patient and kind, I would definitely recommend him to others. Thank you for making things easy for me."
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the don 77

January 16, 2024

5  out of  5
rating by the don 77
"So helpful and professional, thanks for everything"
We responded:
"Thank you for sharing your wonderful feedback with our State Farm team! We are happy you had a positive experience with our office. Please don’t hesitate to call or visit our office anytime; our team will gladly assist you! – Shannon"
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Ta sha

December 26, 2023

5  out of  5
rating by Ta sha
"They are just the best."
We responded:
"Thank you so much for the fantastic 5-star review! We are thrilled you had a fantastic experience with our State Farm team. Please don’t hesitate to call or visit our office anytime. Our team is more than happy to assist you with your insurance needs! – Shannon"
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John Trayer

December 20, 2023

5  out of  5
rating by John Trayer
"I was just shopping around for a new quote and Josh called me and was awesome! He got me a great quote and I am so happy. Thanks everyone!"
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Alex Gulakos

November 30, 2023

5  out of  5
rating by Alex Gulakos
"Worked with Adrian, he is the man! Super friendly and helpful and got me a great deal!"
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Adrian Guevara

November 20, 2023

5  out of  5
rating by Adrian Guevara
"Was looking to start a new quote and Josh helped me out. In a quick and thorough manner. Very happy now!"
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Tatty Vanegas

November 17, 2023

5  out of  5
rating by Tatty Vanegas
"5 estrellas porque no puedo dar 10, Adrián fue muy amable a la hora de ayudarme a escoger la mejor póliza para mis autos. Gracias por la paciencia y toda la ayuda."
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Sab K

November 17, 2023

5  out of  5
rating by Sab K
"Adrian helped me and assisted me throughout the process, made it easy, answered questions, and was nice."
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Tommy Taylor

November 15, 2023

5  out of  5
rating by Tommy Taylor
"Adrian was 100 with the whole process couldn’t ask for a better experience with bundling my insurance"
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Paula Keller

November 12, 2023

5  out of  5
rating by Paula Keller
"I recently decided to shop around for a new insurance provider because of our current escalating home and auto insurance costs. In the process of attempting to do a few online estimates myself, I happened on State Farm insurance company. I was promptly and pleasantly contacted by Josh (of Shannon Howell State Farm) who offered assistance in the estimating process. Josh was so helpful in getting me the kind of quote I needed. He even re-quoted parts of the estimate for me until I was satisfied that I was getting an apples-to-apples comparison. One small example in particular is, he explained in detail the metrics used in the insurance industry to estimate the rebuilding costs of our home. Understanding this process definitely helped me to compare policies and make my decision. While I also received a very competitive quote from another company, I ultimately decided to go with Shannon Howell State Farm agency because of my experience with Josh's helpful manner. He made the process seamless, setting up phone meetings to suit my hectic schedule, and dutifully following up with me by phone. He was flexible, pleasant, and willing to work with me, even when I had to reschedule a last-minute meeting. It was clear to me that Josh was interested in having me as a customer and wanted to assist me in making my decision. I am more than impressed with his determination to find me the best policy and price, his friendliness and easy-going manner putting me completely at ease, and his perseverance and follow-through. I would highly recommend Josh at Shannon Howell State Farm Insurance Agency to anyone looking to receive stellar customer service and a professional, courteous, and friendly attitude."
Profile photo of Clara Johnson

Clara Johnson

November 1, 2023

5  out of  5
rating by Clara Johnson
"I was looking online for car insurance coverage and got a call from a wonder agent called JOSH he was so helpful and answered all my questions and concerns with no problem gave me a great saving and renters insurance as well i would recommend calling them u will not be disappointed wonder customer service keep up the great work josh u deserve all the stars and more for what u have done for me"
We responded:
"Thank you, Clara, for the fantastic 5-star review! Our State Farm team is thrilled to see you had a wonderful experience with Josh. We sincerely appreciate your recommendation and are more than happy to assist you with your insurance needs. "