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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Nguyen

July 30, 2025

5  out of  5
rating by Ann Nguyen
"Ramon from Shannon Howell statefarm office was wonderful! He was so fast, effective, patient and professional. He offered us the best price for our both cars and motorcycle just in time when we decided to leave our other insurance company which is way too overpriced , and very less amount of compensation in case of accident.Thank you Ramon. You did such a great job! We appreciate you! We wish we have found you guys earlier then that could save us so much money."
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Daniel Brookman

July 24, 2025

5  out of  5
rating by Daniel Brookman
"Very helpful and saving money 🤑"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Musawwir

July 23, 2025

5  out of  5
rating by Stephanie Musawwir
"Shannon Howell was very helpful and she showed great customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Catherine The Great

July 18, 2025

5  out of  5
rating by Catherine The Great
"Shannon was wonderful at helping me transition insurances from NV to VA! The whole process was super simple & she was so kind and accommodating. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Martin Rodriguez

July 2, 2025

5  out of  5
rating by Martin Rodriguez
"Shannon Howell y su equipo de State Farm son fantásticos! Siempre son amables, atentos y se toman el tiempo para explicar todo claramente. Ya sea seguro de auto, de hogar o de vida, hacen que el proceso sea simple y sin estrés. ¡Los recomiendo totalmente a cualquiera que busque una cobertura confiable y un excelente servicio al cliente!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ashley Stevens

June 19, 2025

5  out of  5
rating by ashley Stevens
"Ramon is easy to work with and his customer service skills are outstanding!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Harrell

June 17, 2025

5  out of  5
rating by Kim Harrell
"Everyone in this office has always been prompt and helpful. I highly recommend them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Farhad Ahmad Wafa

June 10, 2025

5  out of  5
rating by Farhad Ahmad Wafa
"I am happy with state farm insurance company, and there amazing staff like Mr RAMON and there team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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K. W.

June 10, 2025

5  out of  5
rating by K. W.
"My husband and I have been doing business with Shannon and Team since 2022. The customer service is great and the response time is even better. If you are looking for a great team to provide you service I recommend you consider Agent Shannon Howell and her team for all insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mohammad Iqbal Hemat

June 9, 2025

5  out of  5
rating by Mohammad Iqbal Hemat
"I had the pleasure of working with Mr. Ramon, and I am thoroughly impressed with his professionalism, knowledge, and honesty. He demonstrated a deep understanding of insurance policies and provided clear, helpful guidance tailored to my needs. His integrity and genuine approach made the entire process smooth and trustworthy. I highly recommend Mr. Ramon to anyone seeking a dedicated and reliable insurance representative. And very important!!! The skill he have is always answering questions with solutions! He truly stands out as the best in his field."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Camero

June 3, 2025

5  out of  5
rating by Mark Camero
"Shannon’s office and in particular, Ramon, are as always fantastic. Fast, responsive and professional. This is why I continue to stick with State Farm. Thanks for getting me set up with all my new policies so quickly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cesar Mercado

May 16, 2025

5  out of  5
rating by Cesar Mercado
"Angie was great at helping me with my policy. Highly recommended !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ramon Campbell

May 10, 2025

5  out of  5
rating by Ramon Campbell
"Amelia Day 😁"
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Mario Garcia

May 8, 2025

5  out of  5
rating by Mario Garcia
"Ramon did a great job!"
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Kai Floode

May 8, 2025

5  out of  5
rating by Kai Floode
"Ramon was great, helped me through coverage explantations and gave me a great rate!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adrianna Hamlin

May 7, 2025

5  out of  5
rating by Adrianna Hamlin
"I spoke with Mr.Ramon which exactly helped me with the car insurance very nice person and understood what I needed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shelika Walker

April 30, 2025

5  out of  5
rating by Shelika Walker
"Spoke with Ramon today and I was very happy. He was very knowledgeable and very polite. He was able to answer all my questions and at the end of the call I was satisfied with the service! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Parish Council

April 1, 2025

4  out of  5
rating by Parish Council
"Lovely office and the customer service was great , Ramon was very helpful and polite ."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Pathia Taylor

March 22, 2025

5  out of  5
rating by Pathia Taylor
"Spoke with Ramon on Friday his customer service was excellent . I would really recommend this office to anyone in Virginia 😀"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel Varner

February 7, 2025

5  out of  5
rating by Daniel Varner
"I WAS PROVIDED EXCELENT SERVICE"
We responded:
"Thank you so much for your feedback! We’re glad to hear you received excellent service—it’s always our goal to provide a great experience. Don’t hesitate to reach out if you ever need anything!"
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Lolita Kizzie

February 4, 2025

5  out of  5
rating by Lolita Kizzie
"customer service is so amazing"
We responded:
"Thank you for the kind words! We’re so glad to hear you had a great experience with our customer service. We're always here to help whenever you need us!"
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Dakota Free

February 4, 2025

5  out of  5
rating by Dakota Free
"Ramone was great and provided me with any answers I had and made my car insurance shopping experience hassle free and I enjoyed chatting with him. He definitely knows how to engage with a customer and if he isn't already, I'm sure he will or should be next in line for a supervisor position. I wish all people who work in customer service had the same attitude and personality as him! Will definitely be asking for him if I ever need to reach out to state farm for anything. Thanks Ramone, I hope you get to see this. You made my day!"
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Micshane Powell

January 29, 2025

5  out of  5
rating by Micshane Powell
"Thank you so much for all your help Ramon. He was very professional and polite."
We responded:
"Thank you for the thoughtful review! I’m glad I could assist you, and I truly appreciate your kind words. It was a pleasure helping you, and I’m here if you need anything in the future."
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AmeriQ (AmeriQ)

January 9, 2025

5  out of  5
rating by AmeriQ (AmeriQ)
"I had A great experience working with Josh. Very professional and friendly. Definitely recommend State Farm products with Josh!"
We responded:
"Thank you so much for the kind words! I'm glad to hear you had a great experience—it was a pleasure working with you. I truly appreciate your recommendation and look forward to being here for any of your future insurance needs!"
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Nancy Harmon

December 10, 2024

5  out of  5
rating by Nancy Harmon
"Josh was amazing to work with. His attention to detail was meticulous. I appreciate that he thought of everything that I could possibly need for my home insurance. I can highly recommend."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Josh provided such exceptional service and took care of all the details for your home insurance needs. Ensuring our customers feel confident and well-supported is always our top priority. Your recommendation means the world to us, and we truly appreciate the opportunity to assist you. If there’s anything else we can help with in the future, please don’t hesitate to reach out! "